Vehicle Service Intake Checklist
Complete upon customer vehicle drop-off.
- Industry: Transport & Logistics
- Frequency: Each vehicle
- Estimated Time: 10-15 minutes
- Role: Service Advisor / Technician
- Total Items: 29
- Compliance: Shop Standards, Customer Protection
Exterior Condition
Document exterior condition.
- Existing body damage noted?
- Tire condition acceptable?
- Exterior lights working?
- Windshield condition (cracks/chips)?
Interior Condition
Document interior condition.
- Valuables noted/secured?
- Dashboard warning lights?
- Floor mats installed?
- Seat position noted?
Customer Concerns
Document customer requests.
- Primary concern/reason for visit
- Additional concerns?
- Authorized repair amount
Initial Setup & Documentation
Complete initial documentation and preparation
- Inspector / Assessor Name
- Date
- Location / Area
- Inspection Type
- Previous findings reviewed?
Safety & Compliance Verification
Verify all safety requirements are met
- All safety protocols being followed?
- Emergency exits clear and accessible?
- First aid supplies available and stocked?
- All hazards identified and controlled?
- Required PPE being worn correctly?
Operational Standards Check
Verify operational standards and procedures are maintained
- Standard operating procedures being followed?
- All equipment in proper working condition?
- Maintenance schedule current?
- All staff training current and documented?
Quality Assessment
Evaluate quality standards and performance metrics
- Quality standards met for all items checked?
- Any deficiencies or non-conformances identified?
- Root cause analysis completed for issues?
- Continuous improvement opportunities identified?
Related Automotive Checklists
- Tire Inspection Checklist
- Tire Inspection Checklist
- Auto Dealership Pre-Delivery Inspection PDI Checklist
- Auto Service Lube Oil Filter Inspection Checklist
- Pre-Delivery Inspection (PDI) Checklist - New Vehicle
- Used Vehicle Reconditioning Inspection Checklist
Related Vehicle Inspection Checklists
Why Use This Vehicle Service Intake Checklist?
This vehicle service intake checklist helps transport & logistics teams maintain compliance and operational excellence. Designed for service advisor / technician professionals, this checklist covers 29 critical inspection points across 7 sections. Recommended frequency: each vehicle.
Ensures compliance with Shop Standards, Customer Protection. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the Vehicle Service Intake Checklist cover?
This checklist covers 29 inspection items across 7 sections: Exterior Condition, Interior Condition, Customer Concerns, Initial Setup & Documentation, Safety & Compliance Verification, Operational Standards Check, Quality Assessment. It is designed for transport & logistics operations and compliance.
How often should this checklist be completed?
This checklist should be completed each vehicle. Each completion takes approximately 10-15 minutes.
Who should use this Vehicle Service Intake Checklist?
This checklist is designed for Service Advisor / Technician professionals in the transport & logistics industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.