ATM Cash Replenishment and Reconciliation Checklist [FREE PDF]

ATM cash replenishment and reconciliation operations are subject to strict oversight under the Bank Secrecy Act (BSA) and FinCEN reporting requirements, requiring accurate cassette-level accounting and dual-control procedures at every service event. Technicians must verify physical cash counts against electronic dispense records and document any variances that may trigger Suspicious Activity Reports (SARs). Failure to maintain compliant reconciliation records can result in regulatory penalties,

Industry: ATM Services
Frequency: Per Event
Estimated Time: 30-45 minutes
Role: ATM Technician
Total Items: 31
Compliance: Bank Secrecy Act 31 U.S.C. § 5318, FinCEN SAR Filing Requirements 31 CFR 1020.320, OSHA General Duty Clause Section 5(a)(1) 29 USC 654, UL 291 Automated Teller Machine Security Standard, State ATM Security Regulations (e.g., NY Banking Law § 75-b)

Pre-Dispatch Verification

Confirm authorization, dual-control requirements, and sealed cash transport containers before departing for the ATM site.

Has a valid, supervisor-approved work order been issued for this replenishment event?
Are all cash cassettes sealed with tamper-evident seals and logged with seal numbers prior to transport?
Has a dual-control second person reviewed and co-signed the cassette count sheet?
Is the transport vehicle secure, alarmed, and cleared for cash transport per company policy?
Are all technicians carrying valid company-issued photo ID and ATM access credentials?

Site Arrival and Physical Security Check

Assess the ATM site for signs of tampering, skimming devices, or unsafe conditions before opening the safe door.

Is the ATM fascia, card reader, and keypad free from visible skimming or tampering devices?
Is the ATM surround and cabinet exterior free from physical damage, forced entry marks, or drill holes?
Is the surrounding area clear of suspicious individuals or vehicles before proceeding with service?
Is site CCTV/surveillance visibly operational and covering the ATM service area?
Has a site arrival photo been captured showing ATM condition and seal integrity?

Cassette Removal and Outgoing Cash Count

Record outgoing cassette seal numbers, note rejected/retracted bills, and verify electronic dispense totals against physical counts.

Do the seal numbers on removed cassettes match those recorded in the pre-dispatch log?
Has the physical bill count of each removed cassette been completed and recorded denomination-by-denomination?
What is the total cash value (USD) counted in all removed cassettes?
Does the physical count of removed cassettes match the ATM's electronic dispense and balance report?
Have any rejected, retracted, or mutilated bills been counted separately and documented?
If a variance exists between physical and electronic counts, has a variance report been initiated?

New Cassette Loading and Sealing

Verify new cassette cash contents, denomination setup, and tamper-evident sealing before installation.

Has each new cassette been verified for correct denomination load and bill count prior to installation?
What is the total cash value (USD) loaded into the ATM during this replenishment event?
Has each new cassette been sealed with a unique tamper-evident seal and seal number recorded?
Has the ATM cash management system been updated with new cassette denomination and total load amounts?
Has the dual-control observer verified and co-signed the new cassette load documentation?

ATM Functional and Dispense Test

Perform a post-load functional test to confirm correct bill dispense, receipt printing, and system communication.

Has a test transaction been completed to verify correct denomination dispensing from each loaded cassette?
Is the ATM screen, receipt printer, and card reader fully operational following the replenishment?
Is the ATM communicating successfully with the host processor and reporting correct balance?
Are all ATM error codes and journal discrepancies cleared and documented prior to returning the ATM to service?
Has a post-service photo been captured showing ATM in operational condition with cabinet secured?

Final Reconciliation and Closeout

Complete the end-to-end cash reconciliation, confirm no variances remain open, and close out the service event documentation.

Has the final reconciliation worksheet been completed comparing beginning balance, loads, dispenses, and ending balance?
Is the net variance for this replenishment event within the institution's acceptable tolerance threshold?
Have all removed cassettes and excess currency been secured and returned to the vault or processing center?
Has the completed reconciliation record been submitted to the cash operations supervisor for review?
Are there any observations, anomalies, or follow-up actions to note for this service event?

Related Cash Handling Transport Checklists

Why Use This ATM Cash Replenishment and Reconciliation Checklist [FREE PDF]?

This atm cash replenishment and reconciliation checklist [free pdf] helps atm services teams maintain compliance and operational excellence. Designed for atm technician professionals, this checklist covers 31 critical inspection points across 6 sections. Recommended frequency: per event.

Ensures compliance with Bank Secrecy Act 31 U.S.C. § 5318, FinCEN SAR Filing Requirements 31 CFR 1020.320, OSHA General Duty Clause Section 5(a)(1) 29 USC 654, UL 291 Automated Teller Machine Security Standard, State ATM Security Regulations (e.g., NY Banking Law § 75-b). Regulatory-aligned for audit readiness and inspection documentation.

Frequently Asked Questions

What does the ATM Cash Replenishment and Reconciliation Checklist [FREE PDF] cover?

This checklist covers 31 inspection items across 6 sections: Pre-Dispatch Verification, Site Arrival and Physical Security Check, Cassette Removal and Outgoing Cash Count, New Cassette Loading and Sealing, ATM Functional and Dispense Test, Final Reconciliation and Closeout. It is designed for atm services operations and compliance.

How often should this checklist be completed?

This checklist should be completed per event. Each completion takes approximately 30-45 minutes.

Who should use this ATM Cash Replenishment and Reconciliation Checklist [FREE PDF]?

This checklist is designed for ATM Technician professionals in the atm services industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.

Can I download this checklist as a PDF?

Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.