EV Charging Network Uptime and Connectivity Audit [FREE PDF]

EV charging network operators are subject to increasing uptime and reliability requirements imposed by state regulations, federal grant programs (such as NEVI Formula Program standards requiring 97% uptime), and customer contractual obligations. Network connectivity failures can result in stranded EV drivers, revenue loss, and regulatory penalties under programs linked to NEC Article 625 and UL 2594 compliance. This audit checklist provides Network Operations Managers with a structured framework

  • Industry: EV Charging Networks
  • Frequency: Weekly
  • Estimated Time: 45-60 minutes
  • Role: Network Operations Manager
  • Total Items: 42
  • Compliance: NEC Article 625 (2023) - Electric Vehicle Charging System Equipment, UL 2594 Standard for Electric Vehicle Supply Equipment, SAE J1772 Electric Vehicle and Plug-in Hybrid Electric Vehicle Conductive Charge Coupler, OSHA 29 CFR 1910.303 - Electrical General Requirements, NFPA 70 Article 230 - Services and Remote Monitoring Requirements

Network Connectivity Status

Assess the current status of cellular, Wi-Fi, or ethernet connectivity for all EVSE units within the network region being audited.

  • Are all stations in the audit scope currently showing online status in the network management platform?
  • What percentage of stations are currently online and communicating normally?
  • Have any stations experienced connectivity loss exceeding 4 hours in the review period?
  • Is the primary network connectivity method (cellular/Wi-Fi/ethernet) functioning without degradation alerts?
  • Are any stations relying on a backup connectivity path (secondary SIM, failover ethernet) due to primary failure?

OCPP Communication and Protocol Health

Verify that OCPP (Open Charge Point Protocol) communications between EVSE units and the Central System are functioning correctly with proper message exchange.

  • Are all active stations sending regular OCPP Heartbeat messages within the configured interval?
  • Have any OCPP BootNotification rejections or Pending status responses been recorded in the review period?
  • Are OCPP StatusNotification messages accurately reflecting real-time connector status (Available, Charging, Faulted)?
  • Have any OCPP MeterValues transmission failures or data gaps been detected in the review period?
  • Is the OCPP protocol version consistent and compliant across all stations in the network region?
  • Please record the OCPP version(s) deployed across stations in this audit scope.

Firmware and Software Compliance

Confirm that all EVSE units are running current, approved firmware versions and that any pending updates have been assessed for deployment.

  • Are all stations in the audit scope running the manufacturer's latest approved firmware version?
  • Have any firmware update failures or partial update rollbacks been recorded in the review period?
  • Are pending firmware updates scheduled and approved for deployment within the next 30 days?
  • Is a firmware version inventory maintained and up to date for all stations in the network?
  • Have any cybersecurity patches or vulnerability advisories been issued by the EVSE manufacturer since the last audit?

Uptime and Availability Metrics Review

Analyze network uptime statistics and availability data for the review period to identify underperforming stations and systemic reliability issues.

  • Did overall network uptime meet or exceed the 97% threshold during the review period?
  • What was the actual network-wide uptime percentage for the review period?
  • Have any individual stations been below 90% uptime for two or more consecutive weeks?
  • Were planned maintenance windows properly excluded from uptime calculations in the reporting period?
  • Have root cause analyses been completed for all outages exceeding 8 hours in the review period?
  • Please record the total number of stations that experienced unplanned downtime during the review period.

Remote Monitoring and Alerting Systems

Verify that automated monitoring, alert generation, and incident escalation systems are functioning correctly and reaching responsible operations staff.

  • Is the network management platform (NMS) generating automated alerts for offline stations within the configured SLA threshold?
  • Were all critical alerts during the review period acknowledged and acted upon within the target response time?
  • Is the monitoring platform currently showing any unacknowledged active alerts older than 4 hours?
  • Are energy meter data and session transaction logs being transmitted and archived correctly without gaps?
  • Is the network monitoring dashboard accessible and functional for all authorized operations personnel?

Cybersecurity and Access Control Review

Assess network cybersecurity posture, credential management, and access controls for the EVSE network management infrastructure.

  • Are all EVSE network management accounts protected by multi-factor authentication (MFA)?
  • Have all default manufacturer credentials been changed on all networked EVSE units?
  • Are EVSE network communications encrypted using TLS 1.2 or higher for all OCPP websocket connections?
  • Has the access control list for EVSE network management been reviewed and updated within the last 90 days?
  • Have any unauthorized access attempts or anomalous network traffic patterns been detected in the review period?

Payment System and Transaction Integrity

Verify that payment processing systems integrated with the EVSE network are operating correctly and that transaction data integrity is maintained.

  • Are payment terminals on EVSE units processing credit card and mobile payment transactions without errors?
  • Have any failed or voided transactions due to network connectivity issues been recorded in the review period?
  • Is the billing system reconciliation for the review period complete with no unmatched session records?
  • Are RFID or membership card authorization systems functioning correctly across all stations?
  • Please record the total number of failed or error transactions for the review period.

Audit Summary and Action Items

Consolidate audit findings, document open issues, and establish priority action items for the network operations team.

  • Does this audit identify any compliance deficiencies requiring escalation to the Compliance Officer?
  • Please summarize all open issues, deficiencies, and recommended corrective actions from this audit.
  • What is the overall network health rating for this audit period?
  • Have all action items been assigned to responsible team members with due dates in the ticketing system?
  • Is a follow-up audit required before the next scheduled weekly review due to critical findings?

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Why Use This EV Charging Network Uptime and Connectivity Audit [FREE PDF]?

This ev charging network uptime and connectivity audit [free pdf] helps ev charging networks teams maintain compliance and operational excellence. Designed for network operations manager professionals, this checklist covers 42 critical inspection points across 8 sections. Recommended frequency: weekly.

Ensures compliance with NEC Article 625 (2023) - Electric Vehicle Charging System Equipment, UL 2594 Standard for Electric Vehicle Supply Equipment, SAE J1772 Electric Vehicle and Plug-in Hybrid Electric Vehicle Conductive Charge Coupler, OSHA 29 CFR 1910.303 - Electrical General Requirements, NFPA 70 Article 230 - Services and Remote Monitoring Requirements. Regulatory-aligned for audit readiness and inspection documentation.

Frequently Asked Questions

What is a EV Charging Network Uptime and Connectivity Audit [FREE PDF]?

A EV Charging Network Uptime and Connectivity Audit [FREE PDF] is a standardized inspection form used by network operations manager to ensure consistent ev charging networks operations. It contains 47 inspection points organized into 8 sections. FREE EV charging network uptime & connectivity audit checklist. Monitor OCPP compliance & NEC 625 standards. Instant PDF download.

How often should I use this ev charging networks checklist?

This checklist is designed to be completed weekly. Regular use ensures compliance with NEC Article 625 (2023) - Electric Vehicle Charging System Equipment and UL 2594 Standard for Electric Vehicle Supply Equipment and helps identify issues before they become problems.

Can I download this EV Charging Network Uptime and Connectivity Audit [FREE PDF] as a PDF?

Yes, you can download this checklist as a FREE PDF for printing or offline use. The checklist includes 47 fields across 8 sections and typically takes 45-60 minutes to complete.

What compliance standards does this checklist cover?

This checklist helps ensure compliance with NEC Article 625 (2023) - Electric Vehicle Charging System Equipment, UL 2594 Standard for Electric Vehicle Supply Equipment, SAE J1772 Electric Vehicle and Plug-in Hybrid Electric Vehicle Conductive Charge Coupler, OSHA 29 CFR 1910.303 - Electrical General Requirements, NFPA 70 Article 230 - Services and Remote Monitoring Requirements. Following these standards protects your organization and ensures best practices.

How do I complete this ev charging networks inspection checklist?

Begin by completing the header fields for Audit Date and Time, Auditor Name, Network Region or Site Group, Total Number of Stations in Scope, and Audit Review Period. Work through each of the 8 sections, marking items Yes or No as applicable. Add notes for any issues found. The entire process takes approximately 45 to 60 minutes.

What are the key sections in this ev charging networks checklist?

This ev charging networks checklist is organized into 8 key sections: Network Connectivity Status, OCPP Communication and Protocol Health, Firmware and Software Compliance, Uptime and Availability Metrics Review, Remote Monitoring and Alerting Systems, Cybersecurity and Access Control Review, Payment System and Transaction Integrity, Audit Summary and Action Items. Each section contains specific inspection points that network operations manager must verify. The structured layout ensures nothing is missed during ev charging networks inspections and makes the process efficient, typically taking 45-60 minutes to complete.

Who should use this EV Charging Network Uptime and Connectivity Audit [FREE PDF]?

This checklist is primarily designed for network operations manager working in ev charging networks operations. However, it is also valuable for quality assurance teams, safety officers, compliance managers, and supervisors who need to verify that ev charging networks standards are being met. Organizations of all sizes can benefit from using this EV Charging Network Uptime and Connectivity Audit [FREE PDF] to maintain consistency and accountability.

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