ATM Daily Inspection & Cash Reconciliation Checklist [FREE PDF]
ATM daily inspection and cash reconciliation are mandatory operational controls governed by PCI DSS v4.0 hardware security requirements and FFIEC guidance on technology risk management. ATMs represent high-value targets for physical compromise including card skimming, cash trapping, and jackpotting attacks that expose institutions to significant financial and regulatory liability. This checklist provides a systematic framework for operations staff to verify ATM physical integrity, card reader se
- Industry: Banking
- Frequency: Daily
- Estimated Time: 25-40 minutes
- Role: Operations Manager
- Total Items: 43
- Compliance: PCI DSS v4.0 Requirements 9.9.1-9.9.3 - POI Device Protection, FFIEC IT Examination Handbook - ATM Security Controls, BSA/AML 31 CFR Part 1020.310 - Currency Transaction Reporting, SOX Section 404 - Cash Asset Internal Controls, GLBA Safeguards Rule 16 CFR Part 314 - Customer Data Protection
ATM Physical Exterior Inspection
Assess the physical condition of the ATM exterior for signs of tampering, damage, or installed attack devices.
- Is the ATM exterior cabinet free of visible damage, scratches, pry marks, or signs of forced entry?
- Is the ATM fascia and surround panel securely attached with no gaps, loose panels, or unusual attachments?
- Are all ATM signage, branding, and instructional labels intact and unmodified?
- Is the ATM anchor/bolting to the floor or wall secure with no visible tampering to mounting hardware?
- Is the area immediately surrounding the ATM free of suspicious objects, packages, or debris?
Card Reader & PIN Pad Security
Detailed inspection of card acceptance and PIN entry components for skimming devices and tampering.
- Does the card reader slot feel secure with no wobble, overlay device, or unusual resistance when tested?
- Is the card reader bezel color, texture, and alignment consistent with the original ATM manufacturer specifications?
- Is the PIN pad firmly attached with correct key spacing and no overlay device detected upon tactile inspection?
- Is the PIN pad privacy shield intact, undamaged, and correctly positioned?
- Has the card reader interior been inspected with a flashlight for inserted deep-insert skimmer devices?
- Are anti-skimming and jitter mechanisms shown as active on the ATM management console?
ATM Camera & Surveillance Verification
Confirm ATM-mounted cameras and environmental surveillance are operational and recording.
- Is the ATM integrated camera lens clean, unobstructed, and capturing a clear customer facial image zone?
- Is the ATM camera recording status confirmed as active in the ATM management system?
- Is the external environmental CCTV camera covering the ATM surround operational and correctly angled?
- Are camera date and time stamps accurate and synchronized with the ATM system clock?
- Has footage from the prior 24 hours been spot-checked to confirm uninterrupted recording quality?
Cash Cassette Loading & Physical Cash Control
Dual-control verification of cash cassette counts, denomination accuracy, and secure handling procedures.
- Was the ATM cash vault door opened using required dual-control procedures with two authorized personnel?
- Has the outgoing cash cassette denomination and total been independently counted and verified by both officers?
- Does the physical cash count of the removed cassette match the ATM electronic cassette count within tolerance?
- Has the incoming cash cassette been verified for correct denomination loading and total amount before insertion?
- Are all currency straps and bundled bills free of signs of tampering, counterfeit markers, or substitution?
- Has the cash-in-transit bag seal number been recorded and verified against the manifest before opening?
Electronic Cash Reconciliation & Balancing
Reconcile physical cash counts against electronic ATM transaction journals and system reports.
- Has the ATM electronic journal been downloaded and reviewed for the prior 24-hour period?
- Does the ATM beginning cash balance match the prior-day ending balance per the reconciliation ledger?
- Are total dispensed amounts per the electronic journal reconciled to the physical cash variance within tolerance?
- Have all rejected note counts been documented and reconciled to the reject bin physical count?
- Has the reconciliation been reviewed and counter-signed by the second authorized officer?
Network Connectivity & System Health
Verify ATM network connection, software integrity, and system operational status.
- Is the ATM showing online status with active network connectivity to the host processing system?
- Is the ATM operating system and application software version current per the approved patch baseline?
- Is the ATM hard drive encryption active and confirmed as operational per the management console?
- Are all ATM firewall and intrusion detection rules active with no console alerts or warnings?
- Is the communication cable conduit intact with no visible cuts, splices, or unauthorized attachments?
Customer Safety & Accessibility Compliance
Verify customer-facing safety, ADA accessibility compliance, and environmental condition of the ATM area.
- Is the ATM area adequately lit with all overhead and directional lighting functioning?
- Is the ATM screen displaying correctly with no distortion, error messages, or out-of-service notices?
- Is the receipt printer loaded with paper and functioning correctly to provide customer transaction receipts?
- Is the ATM accessible per ADA requirements with no obstructions blocking the approach or operating controls?
- Is the ATM area free of vegetation, structures, or blind spots that could conceal a person approaching customers?
- Have any customer complaints or reported incidents at this ATM from the prior 24 hours been reviewed and documented?
Documentation, Exceptions & Incident Reporting
Complete all required inspection records, document exceptions, and confirm regulatory reporting obligations.
- Has the ATM cash reconciliation log been completed with all required fields and dual signatures?
- Have all inspection exceptions or deficiencies been entered into the ATM incident tracking system?
- If a suspected skimming device was found, has law enforcement been notified and the ATM taken out of service?
- Have all cash variances exceeding the institution threshold been escalated to the Operations Manager and documented?
- Has this completed checklist been submitted to the ATM Operations supervisor for review and retention?
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Why Use This ATM Daily Inspection & Cash Reconciliation Checklist [FREE PDF]?
This atm daily inspection & cash reconciliation checklist [free pdf] helps banking teams maintain compliance and operational excellence. Designed for operations manager professionals, this checklist covers 43 critical inspection points across 8 sections. Recommended frequency: daily.
Ensures compliance with PCI DSS v4.0 Requirements 9.9.1-9.9.3 - POI Device Protection, FFIEC IT Examination Handbook - ATM Security Controls, BSA/AML 31 CFR Part 1020.310 - Currency Transaction Reporting, SOX Section 404 - Cash Asset Internal Controls, GLBA Safeguards Rule 16 CFR Part 314 - Customer Data Protection. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the ATM Daily Inspection & Cash Reconciliation Checklist [FREE PDF] cover?
This checklist covers 43 inspection items across 8 sections: ATM Physical Exterior Inspection, Card Reader & PIN Pad Security, ATM Camera & Surveillance Verification, Cash Cassette Loading & Physical Cash Control, Electronic Cash Reconciliation & Balancing, Network Connectivity & System Health, Customer Safety & Accessibility Compliance, Documentation, Exceptions & Incident Reporting. It is designed for banking operations and compliance.
How often should this checklist be completed?
This checklist should be completed daily. Each completion takes approximately 25-40 minutes.
Who should use this ATM Daily Inspection & Cash Reconciliation Checklist [FREE PDF]?
This checklist is designed for Operations Manager professionals in the banking industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.