IT Vendor Contract Renewal Review Checklist
This IT vendor contract renewal review checklist ensures compliance with ITIL 4 Supplier Management practices, ISO 27001:2022 A.5.19-A.5.22 supplier security requirements, GDPR Article 28 data processor obligations, and SOC 2 vendor oversight controls. Designed for IT procurement managers and vendor risk teams to systematically evaluate IT vendor contracts before renewal. Complete all sections at least 90 days before renewal date.
- Industry: Telecommunications & IT
- Frequency: Annually
- Estimated Time: 2-3 hours
- Role: IT Procurement Manager / Vendor Risk Manager
- Total Items: 30
- Compliance: ITIL 4 Supplier Management Practice, ISO 27001:2022 A.5.19-A.5.22 Supplier Security, SOC 2 Type II Vendor Oversight Controls, GDPR Article 28 Data Processor Requirements, NIST SP 800-53 SA-9 External Information System Services
Vendor Performance Review
Evaluate vendor performance against SLAs and KPIs.
- Vendor met contracted SLA targets over past 12 months?
- Vendor-caused incidents reviewed and root causes resolved?
- Support ticket resolution quality and timeliness adequate?
- Quarterly Business Reviews (QBRs) conducted?
- Internal user satisfaction feedback collected?
Security and Compliance Review
Annual security posture and certification review.
- Current SOC 2 Type II report obtained and reviewed?
- Vendor security incidents in past year reviewed?
- Data handling practices reviewed for compliance?
- Subprocessor list changes reviewed?
- Privacy policy changes reviewed for impact?
Commercial Terms Review
Contract pricing, terms, and value assessment.
- Pricing benchmarked against market alternatives?
- License/usage quantities aligned with actual consumption?
- Contractual price increase caps reviewed?
- Auto-renewal terms noted and opt-out deadline calendared?
- Payment terms optimized (net 30/60/90, annual vs. multi-year)?
Legal and Contractual Terms
Key contract terms review and negotiation points.
- Liability cap adequate relative to contract value?
- IP indemnification clause in place?
- Termination for cause and convenience rights adequate?
- Data portability and extraction rights defined?
- Right to audit vendor security and compliance confirmed?
Vendor Risk Assessment
Concentration risk and dependency evaluation.
- Vendor financial health reviewed (public filings or D&B)?
- Vendor concentration risk assessed?
- Exit strategy and data migration plan documented?
- Critical vendor dependency mitigations in place?
- Vendor business continuity plan reviewed?
Renewal Decision and Negotiation
Final renewal recommendation and negotiation priorities.
- Renewal Recommendation
- Negotiation priorities documented?
- Business stakeholder approval for renewal obtained?
- Legal review of updated contract terms completed?
- Renewal Review Notes
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Why Use This IT Vendor Contract Renewal Review Checklist?
This it vendor contract renewal review checklist helps telecommunications & it teams maintain compliance and operational excellence. Designed for it procurement manager / vendor risk manager professionals, this checklist covers 30 critical inspection points across 6 sections. Recommended frequency: annually.
Ensures compliance with ITIL 4 Supplier Management Practice, ISO 27001:2022 A.5.19-A.5.22 Supplier Security, SOC 2 Type II Vendor Oversight Controls, GDPR Article 28 Data Processor Requirements, NIST SP 800-53 SA-9 External Information System Services. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the IT Vendor Contract Renewal Review Checklist cover?
This checklist covers 30 inspection items across 6 sections: Vendor Performance Review, Security and Compliance Review, Commercial Terms Review, Legal and Contractual Terms, Vendor Risk Assessment, Renewal Decision and Negotiation. It is designed for telecommunications & it operations and compliance.
How often should this checklist be completed?
This checklist should be completed annually. Each completion takes approximately 2-3 hours.
Who should use this IT Vendor Contract Renewal Review Checklist?
This checklist is designed for IT Procurement Manager / Vendor Risk Manager professionals in the telecommunications & it industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.