ITIL Change Management Board (CAB) Review Checklist
This ITIL Change Management Board review checklist ensures compliance with ITIL 4 Change Enablement practices, ISO/IEC 20000-1:2018 change management requirements, and COBIT 2019 BAI06 managed IT changes. Designed for Change Advisory Board chairs and IT service managers to systematically evaluate change requests for risk, impact, and scheduling conflicts. Complete all sections for each CAB agenda item.
- Industry: Telecommunications & IT
- Frequency: Weekly
- Estimated Time: 20-30 minutes per change
- Role: ITIL Change Manager / CAB Chair
- Total Items: 30
- Compliance: ITIL 4 Change Enablement Practice, ISO/IEC 20000-1:2018 Change Management, COBIT 2019 BAI06 Managed IT Changes, ISO 27001:2022 A.8.32 Change Management, SOC 2 Type II CC8.1 Change Management
Change Documentation Review
Verify completeness of change request documentation.
- Change description clearly explains what is being changed?
- Business justification documented?
- Scope and affected CIs identified?
- Change submitter and owner identified?
- Supporting documentation attached?
Risk and Impact Assessment
Change risk evaluation per ITIL 4 risk matrix.
- Risk assessment completed using standard risk matrix?
- Number of affected users/services quantified?
- Estimated downtime documented (if applicable)?
- Change dependencies and conflicts identified?
- Change avoids frozen/critical periods?
Implementation Plan Review
Technical implementation steps and resource verification.
- Step-by-step implementation plan documented?
- Realistic time estimate provided for each step?
- Required resources and personnel confirmed available?
- Technical peer review completed?
- Testing plan included in implementation steps?
Backout and Remediation Plan
Rollback procedure validation.
- Backout/rollback plan documented?
- Backout procedure tested in non-production environment?
- Estimated backout time within change window?
- Go/no-go decision criteria defined?
- Incident raise procedure defined if backout fails?
Testing and Validation Plan
Pre and post-implementation testing requirements.
- Change tested in pre-production/staging environment?
- Test cases documented for post-implementation validation?
- Success criteria clearly defined?
- Smoke test procedure documented?
- Post-change monitoring plan in place?
CAB Decision and Authorization
Final CAB vote and authorization documentation.
- Required stakeholders present for vote?
- All CAB concerns addressed by change submitter?
- CAB Decision
- Approval Conditions / Rejection Reason
- CAB meeting minutes will be distributed within 24 hours?
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Why Use This ITIL Change Management Board (CAB) Review Checklist?
This itil change management board (cab) review checklist helps telecommunications & it teams maintain compliance and operational excellence. Designed for itil change manager / cab chair professionals, this checklist covers 30 critical inspection points across 6 sections. Recommended frequency: weekly.
Ensures compliance with ITIL 4 Change Enablement Practice, ISO/IEC 20000-1:2018 Change Management, COBIT 2019 BAI06 Managed IT Changes, ISO 27001:2022 A.8.32 Change Management, SOC 2 Type II CC8.1 Change Management. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the ITIL Change Management Board (CAB) Review Checklist cover?
This checklist covers 30 inspection items across 6 sections: Change Documentation Review, Risk and Impact Assessment, Implementation Plan Review, Backout and Remediation Plan, Testing and Validation Plan, CAB Decision and Authorization. It is designed for telecommunications & it operations and compliance.
How often should this checklist be completed?
This checklist should be completed weekly. Each completion takes approximately 20-30 minutes per change.
Who should use this ITIL Change Management Board (CAB) Review Checklist?
This checklist is designed for ITIL Change Manager / CAB Chair professionals in the telecommunications & it industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.