NOC Network Performance Management and KPI Checklist
This NOC network performance management checklist ensures compliance with ITIL 4 Capacity and Performance Management practice, MEF 23.2 Bandwidth Profile Attributes, TMForum GB921 Performance Management, and ITU-T G.826 Error Performance Parameters. Designed for NOC performance analysts to monitor network KPIs and proactively identify capacity constraints.
- Industry: Telecommunications & IT
- Frequency: Daily
- Estimated Time: 20-25 minutes
- Role: NOC Performance Analyst / Capacity Planner
- Total Items: 16
- Compliance: ITIL 4 Capacity and Performance Management, MEF 23.2 Bandwidth Profile and Performance Attributes, MEF 10.4 Ethernet Services Attributes, ITU-T G.826 Error Performance Parameters, TMForum GB921 Performance Management Process
Bandwidth Utilization
Core and aggregation network traffic load monitoring.
- Peak core link utilization today (%)
- Links exceeding 80% utilization
- 95th percentile utilization within committed bandwidth?
- Congestion or QoS-triggered events ticketed today?
Latency and Jitter
End-to-end delay and packet delay variation monitoring.
- Round-trip time within SLA for all monitored paths?
- Jitter below 30ms for voice/video-bearing paths?
- Latency spike events investigated and root-caused?
- QoS policies actively prioritizing real-time traffic (DSCP EF/AF)?
Packet Loss and Interface Errors
Frame loss ratio and layer 2/3 error counter monitoring.
- Packet loss below 0.1% on all core/distribution links?
- No abnormal interface errors (CRC, input errors, drops)?
- No interface flapping detected today?
- Error trends documented for Problem Management?
Capacity Trending and Forecasting
Traffic growth analysis and capacity upgrade planning.
- Monthly traffic growth trend calculated and documented?
- Capacity upgrade orders placed for at-risk links?
- Monthly capacity forecast report generated?
- Performance Management Notes
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Why Use This NOC Network Performance Management and KPI Checklist?
This noc network performance management and kpi checklist helps telecommunications & it teams maintain compliance and operational excellence. Designed for noc performance analyst / capacity planner professionals, this checklist covers 16 critical inspection points across 4 sections. Recommended frequency: daily.
Ensures compliance with ITIL 4 Capacity and Performance Management, MEF 23.2 Bandwidth Profile and Performance Attributes, MEF 10.4 Ethernet Services Attributes, ITU-T G.826 Error Performance Parameters, TMForum GB921 Performance Management Process. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the NOC Network Performance Management and KPI Checklist cover?
This checklist covers 16 inspection items across 4 sections: Bandwidth Utilization, Latency and Jitter, Packet Loss and Interface Errors, Capacity Trending and Forecasting. It is designed for telecommunications & it operations and compliance.
How often should this checklist be completed?
This checklist should be completed daily. Each completion takes approximately 20-25 minutes.
Who should use this NOC Network Performance Management and KPI Checklist?
This checklist is designed for NOC Performance Analyst / Capacity Planner professionals in the telecommunications & it industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.