VoIP/UCaaS Deployment Quality Testing Checklist
This VoIP/UCaaS deployment quality testing checklist ensures compliance with ITU-T G.107 E-model standards, TIA-920 voice quality requirements, and SIP RFC 3261 protocol specifications. Designed for VoIP engineers and UC architects to validate call quality, network readiness, and system configuration before go-live. Complete all sections to certify deployment readiness.
- Industry: Telecommunications & IT
- Frequency: Per Event
- Estimated Time: 45-60 minutes
- Role: VoIP/UC Engineer / Solutions Architect
- Total Items: 30
- Compliance: ITU-T G.107 E-Model Voice Quality, SIP RFC 3261 Session Initiation Protocol, TIA-920 Audio Quality Testing, IEEE 802.1p QoS Marking, ITU-T G.711 / G.729 Codec Standards
Network Readiness Assessment
Pre-deployment network capacity and QoS validation.
- Bandwidth assessment completed (upstream/downstream)?
- Network latency within acceptable range (< 150ms one-way)?
- Jitter within acceptable range (< 30ms)?
- Packet loss below threshold (< 1%)?
- QoS policies configured on all network devices?
SIP Configuration Validation
SIP trunk and signaling protocol verification.
- All SIP endpoints registered successfully?
- Codec negotiation functioning correctly?
- DTMF relay configured and tested (RFC 2833)?
- Inbound and outbound call routing tested?
- SIP trunk failover tested to secondary carrier?
Call Quality Testing
MOS score and perceptual call quality validation.
- MOS score meets minimum threshold (>= 3.5)?
- Echo cancellation functioning on all endpoints?
- Call setup time within acceptable range (< 3 seconds)?
- Conference bridge audio quality validated?
- Screenshot of MOS Test Results
VoIP Security Compliance
SIP security and encryption verification.
- SRTP encryption enabled for media streams?
- TLS 1.2+ configured for SIP signaling?
- SIP-aware firewall rules configured?
- Toll fraud prevention controls implemented?
- SIP digest authentication configured?
E911 and Emergency Services
Emergency calling compliance validation per FCC requirements.
- E911 routing configured and tested?
- Dispatchable location information configured?
- Emergency notification to building staff configured?
- E911 test call completed to PSAP (or test number)?
- E911 Configuration Notes
User Acceptance Testing and Sign-Off
Final UAT completion and stakeholder sign-off.
- User acceptance testing completed with representative users?
- End-user training completed?
- Operations runbook created and distributed?
- Support escalation path documented?
- Stakeholder sign-off obtained?
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Why Use This VoIP/UCaaS Deployment Quality Testing Checklist?
This voip/ucaas deployment quality testing checklist helps telecommunications & it teams maintain compliance and operational excellence. Designed for voip/uc engineer / solutions architect professionals, this checklist covers 30 critical inspection points across 6 sections. Recommended frequency: per event.
Ensures compliance with ITU-T G.107 E-Model Voice Quality, SIP RFC 3261 Session Initiation Protocol, TIA-920 Audio Quality Testing, IEEE 802.1p QoS Marking, ITU-T G.711 / G.729 Codec Standards. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the VoIP/UCaaS Deployment Quality Testing Checklist cover?
This checklist covers 30 inspection items across 6 sections: Network Readiness Assessment, SIP Configuration Validation, Call Quality Testing, VoIP Security Compliance, E911 and Emergency Services, User Acceptance Testing and Sign-Off. It is designed for telecommunications & it operations and compliance.
How often should this checklist be completed?
This checklist should be completed per event. Each completion takes approximately 45-60 minutes.
Who should use this VoIP/UCaaS Deployment Quality Testing Checklist?
This checklist is designed for VoIP/UC Engineer / Solutions Architect professionals in the telecommunications & it industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.