VoIP/UCaaS Deployment Quality Testing Checklist

This VoIP/UCaaS deployment quality testing checklist ensures compliance with ITU-T G.107 E-model standards, TIA-920 voice quality requirements, and SIP RFC 3261 protocol specifications. Designed for VoIP engineers and UC architects to validate call quality, network readiness, and system configuration before go-live. Complete all sections to certify deployment readiness.

  • Industry: Telecommunications & IT
  • Frequency: Per Event
  • Estimated Time: 45-60 minutes
  • Role: VoIP/UC Engineer / Solutions Architect
  • Total Items: 30
  • Compliance: ITU-T G.107 E-Model Voice Quality, SIP RFC 3261 Session Initiation Protocol, TIA-920 Audio Quality Testing, IEEE 802.1p QoS Marking, ITU-T G.711 / G.729 Codec Standards

Network Readiness Assessment

Pre-deployment network capacity and QoS validation.

  • Bandwidth assessment completed (upstream/downstream)?
  • Network latency within acceptable range (< 150ms one-way)?
  • Jitter within acceptable range (< 30ms)?
  • Packet loss below threshold (< 1%)?
  • QoS policies configured on all network devices?

SIP Configuration Validation

SIP trunk and signaling protocol verification.

  • All SIP endpoints registered successfully?
  • Codec negotiation functioning correctly?
  • DTMF relay configured and tested (RFC 2833)?
  • Inbound and outbound call routing tested?
  • SIP trunk failover tested to secondary carrier?

Call Quality Testing

MOS score and perceptual call quality validation.

  • MOS score meets minimum threshold (>= 3.5)?
  • Echo cancellation functioning on all endpoints?
  • Call setup time within acceptable range (< 3 seconds)?
  • Conference bridge audio quality validated?
  • Screenshot of MOS Test Results

VoIP Security Compliance

SIP security and encryption verification.

  • SRTP encryption enabled for media streams?
  • TLS 1.2+ configured for SIP signaling?
  • SIP-aware firewall rules configured?
  • Toll fraud prevention controls implemented?
  • SIP digest authentication configured?

E911 and Emergency Services

Emergency calling compliance validation per FCC requirements.

  • E911 routing configured and tested?
  • Dispatchable location information configured?
  • Emergency notification to building staff configured?
  • E911 test call completed to PSAP (or test number)?
  • E911 Configuration Notes

User Acceptance Testing and Sign-Off

Final UAT completion and stakeholder sign-off.

  • User acceptance testing completed with representative users?
  • End-user training completed?
  • Operations runbook created and distributed?
  • Support escalation path documented?
  • Stakeholder sign-off obtained?

Related IT & Data Security Checklists

Related Data Center Checklists

Why Use This VoIP/UCaaS Deployment Quality Testing Checklist?

This voip/ucaas deployment quality testing checklist helps telecommunications & it teams maintain compliance and operational excellence. Designed for voip/uc engineer / solutions architect professionals, this checklist covers 30 critical inspection points across 6 sections. Recommended frequency: per event.

Ensures compliance with ITU-T G.107 E-Model Voice Quality, SIP RFC 3261 Session Initiation Protocol, TIA-920 Audio Quality Testing, IEEE 802.1p QoS Marking, ITU-T G.711 / G.729 Codec Standards. Regulatory-aligned for audit readiness and inspection documentation.

Frequently Asked Questions

What does the VoIP/UCaaS Deployment Quality Testing Checklist cover?

This checklist covers 30 inspection items across 6 sections: Network Readiness Assessment, SIP Configuration Validation, Call Quality Testing, VoIP Security Compliance, E911 and Emergency Services, User Acceptance Testing and Sign-Off. It is designed for telecommunications & it operations and compliance.

How often should this checklist be completed?

This checklist should be completed per event. Each completion takes approximately 45-60 minutes.

Who should use this VoIP/UCaaS Deployment Quality Testing Checklist?

This checklist is designed for VoIP/UC Engineer / Solutions Architect professionals in the telecommunications & it industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.

Can I download this checklist as a PDF?

Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.

Browse More Checklists