Non-Conformance Report Review Inspection Checklist [FREE PDF]

Non-Conformance Report (NCR) reviews are a core requirement of ISO 9001:2015 Clause 8.7 and ISO 13485:2016 Clause 8.3, mandating that organizations identify, document, control, and resolve all instances of nonconforming outputs. Effective NCR management under IATF 16949:2016 and AS9100 Rev D requires systematic root cause analysis, containment actions, corrective actions, and verification of effectiveness to prevent recurrence. This checklist ensures QA Managers conduct thorough, audit-ready NCR

  • Industry: Quality Assurance
  • Frequency: Per Event
  • Estimated Time: 30-45 minutes
  • Role: QA Manager
  • Total Items: 40
  • Compliance: ISO 9001:2015 Clause 8.7 - Control of Nonconforming Outputs, ISO 9001:2015 Clause 10.2 - Nonconformity and Corrective Action, ISO 13485:2016 Clause 8.3 - Control of Nonconforming Product, IATF 16949:2016 Clause 8.7.1 - Control of Nonconforming Product - Customer Notification, AS9100 Rev D Clause 8.7 - Control of Nonconforming Outputs

NCR Identification & Initiation

Verify that the non-conformance is completely and accurately identified, documented, and initiated within required timeframes.

  • Does the NCR clearly identify the nonconforming product, process, or service with part number, lot, and quantity?
  • Is the date and time of nonconformance discovery recorded on the NCR?
  • Is the originator of the NCR identified with name, role, and department?
  • Is the nonconformance description specific, objective, and written in observable terms (not opinions)?
  • Is the applicable specification, drawing, standard, or acceptance criteria referenced on the NCR?
  • Has a photograph or objective evidence been attached to the NCR documenting the nonconformance?

Containment & Immediate Actions

Confirm that appropriate immediate containment actions have been taken to prevent nonconforming product from escaping to the customer.

  • Has nonconforming material been physically segregated, tagged, and placed in a designated hold area?
  • Has the scope of containment been defined, including identification of all potentially affected lots and locations?
  • Has a 100% inspection or sorting activity been implemented where sampling risk is unacceptable?
  • Has the immediate containment action been initiated within the timeframe required by the quality procedure?
  • Has the customer been notified if any nonconforming product may have been shipped or delivered?

Nonconforming Product Disposition

Evaluate whether the disposition decision is appropriate, authorized, and properly documented.

  • Has a formal disposition decision been recorded on the NCR (Accept as-is, Rework, Repair, Scrap, Return to supplier)?
  • Has the disposition decision been authorized by personnel with defined authority per the quality procedure?
  • If an 'Accept as-is' (use-as-is) disposition was granted, has a formal concession / deviation been obtained from the customer?
  • If rework was performed, was it conducted per a documented rework instruction that has been reviewed and approved?
  • Has re-inspection of reworked or repaired product been completed and documented prior to release?

Root Cause Analysis Quality

Assess the depth, methodology, and quality of the root cause analysis performed for this nonconformance.

  • Has a structured root cause analysis methodology been applied (e.g., 5-Why, Fishbone/Ishikawa, 8D, FMEA review)?
  • Does the documented root cause address the actual systemic cause, not just the symptom or direct cause?
  • Has an escape point analysis been completed to identify why the nonconformance was not detected earlier?
  • Is the root cause analysis supported by data, measurements, or objective evidence rather than assumptions?
  • Has the PFMEA been reviewed and updated to reflect the identified failure mode and detection gap?

Corrective Action Plan Completeness

Verify that corrective actions are specific, actionable, assigned, and targeted at eliminating root causes.

  • Are corrective actions directly linked to each identified root cause (occurrence and escape)?
  • Is each corrective action assigned to a specific responsible person with a defined target completion date?
  • Do the corrective actions include updates to relevant process controls, work instructions, or Control Plans?
  • Is the corrective action plan realistic, technically sound, and reviewed by a qualified engineer?
  • Have corrective actions been reviewed and approved by the QA Manager or designated authority prior to implementation?

Corrective Action Effectiveness Verification

Confirm that implemented corrective actions have been verified as effective through objective evidence.

  • Has a defined effectiveness verification method been documented (e.g., SPC monitoring, audit, production data review)?
  • Has the effectiveness verification been completed and does it confirm the corrective action eliminated the root cause?
  • Is the effectiveness verification period appropriate (minimum 60-90 days of production data post-implementation)?
  • If corrective action was found ineffective, has the NCR been re-opened and a new RCA initiated?
  • Have the results of effectiveness verification been communicated to relevant stakeholders and documented?

Regulatory & Customer Notification Compliance

Verify compliance with mandatory reporting obligations to customers, regulatory bodies, and internal management.

  • Has the nonconformance been assessed for potential reportability to regulatory authorities (e.g., FDA MDR, FAA, EASA)?
  • If customer-specific requirements mandate 8D reporting, has an 8D report been submitted within the required timeframe?
  • Has management been formally notified of high-severity or repeat nonconformances per the escalation procedure?
  • Is this NCR linked to any supplier-caused nonconformance requiring a Supplier Corrective Action Request (SCAR)?

NCR Closure Readiness & Review Summary

Capture the final review assessment, closure determination, and QA Manager authorization for this NCR.

  • Are all required NCR sections fully completed with no blank fields or unresolved open items?
  • Is all supporting evidence (photos, test data, inspection records, rework records) attached to the NCR?
  • Has lessons learned information been captured and scheduled for distribution to relevant teams or facilities?
  • Overall NCR review assessment - is this NCR ready for closure?
  • Additional review notes, observations, or required follow-up actions?

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Why Use This Non-Conformance Report Review Inspection Checklist [FREE PDF]?

This non-conformance report review inspection checklist [free pdf] helps quality assurance teams maintain compliance and operational excellence. Designed for qa manager professionals, this checklist covers 40 critical inspection points across 8 sections. Recommended frequency: per event.

Ensures compliance with ISO 9001:2015 Clause 8.7 - Control of Nonconforming Outputs, ISO 9001:2015 Clause 10.2 - Nonconformity and Corrective Action, ISO 13485:2016 Clause 8.3 - Control of Nonconforming Product, IATF 16949:2016 Clause 8.7.1 - Control of Nonconforming Product - Customer Notification, AS9100 Rev D Clause 8.7 - Control of Nonconforming Outputs. Regulatory-aligned for audit readiness and inspection documentation.

Frequently Asked Questions

What does the Non-Conformance Report Review Inspection Checklist [FREE PDF] cover?

This checklist covers 40 inspection items across 8 sections: NCR Identification & Initiation, Containment & Immediate Actions, Nonconforming Product Disposition, Root Cause Analysis Quality, Corrective Action Plan Completeness, Corrective Action Effectiveness Verification, Regulatory & Customer Notification Compliance, NCR Closure Readiness & Review Summary. It is designed for quality assurance operations and compliance.

How often should this checklist be completed?

This checklist should be completed per event. Each completion takes approximately 30-45 minutes.

Who should use this Non-Conformance Report Review Inspection Checklist [FREE PDF]?

This checklist is designed for QA Manager professionals in the quality assurance industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.

Can I download this checklist as a PDF?

Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.

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