Nonprofit Online Fundraising Platform and Compliance Audit

Online fundraising now dominates nonprofit revenue development but creates compliance obligations across state solicitation laws, payment security standards, and donor data privacy requirements. This quarterly audit ensures all digital fundraising is legally compliant.

  • Industry: Nonprofit
  • Frequency: Quarterly
  • Estimated Time: 2-3 hours
  • Role: Development Director / Digital Manager
  • Total Items: 28

State Charitable Solicitation Registrations

Verify state registration compliance.

  • All states where organization actively solicits online mapped for registration requirements?
  • Annual registrations current (not expired) in all required states?
  • Registration renewal calendar with due dates maintained?
  • New states where significant fundraising occurring assessed for registration requirement?
  • State-required charitable solicitation disclosures included in online donation pages?

Payment Security

Verify payment security standards.

  • Donation platform PCI DSS compliant?
  • No credit card data stored in organizational systems?
  • SSL certificate current on donation pages (https)?
  • Donation fraud monitoring in place (recurring small test charges)?
  • Payment processing fees and net revenue tracked by platform?

Donor Data Privacy

Verify donor data privacy.

  • Online privacy policy current and accessible on website?
  • What data is collected from donors clearly disclosed?
  • Donor opt-out from communications easily accessible?
  • California Consumer Privacy Act (CCPA) requirements assessed for California donors?
  • Third-party data sharing (list rentals, exchanges) disclosed or prohibited?

Recurring Gift Management

Manage recurring gifts.

  • Recurring gift confirmations and annual summaries sent to donors?
  • Donors notified before recurring charges and when cards decline?
  • Easy recurring gift cancellation available without calling organization?
  • Failed payment process including donor notification and retry schedule?

Platform Performance and Optimization

Optimize platform performance.

  • Donation pages mobile-optimized with fast load times?
  • Donation page conversion rate tracked and improvement opportunities identified?
  • Donation abandonment recovery process in place?
  • Platform processing fees reviewed for competitiveness at current volume?

Email Solicitation Compliance

Verify email compliance.

  • All fundraising emails CAN-SPAM compliant (unsubscribe, physical address)?
  • Email unsubscribe requests honored within 10 days per CAN-SPAM?
  • Email list cleaned regularly to remove bounces and improve deliverability?
  • CASL (Canada Anti-Spam Legislation) compliance verified for Canadian donors?
  • Email open and click-through rates tracked for deliverability monitoring?

Related Nonprofit Checklists

Related Fundraising Events Checklists

Why Use This Nonprofit Online Fundraising Platform and Compliance Audit?

This nonprofit online fundraising platform and compliance audit helps nonprofit teams maintain compliance and operational excellence. Designed for development director / digital manager professionals, this checklist covers 28 critical inspection points across 6 sections. Recommended frequency: quarterly.

Frequently Asked Questions

What does the Nonprofit Online Fundraising Platform and Compliance Audit cover?

This checklist covers 28 inspection items across 6 sections: State Charitable Solicitation Registrations, Payment Security, Donor Data Privacy, Recurring Gift Management, Platform Performance and Optimization, Email Solicitation Compliance. It is designed for nonprofit operations and compliance.

How often should this checklist be completed?

This checklist should be completed quarterly. Each completion takes approximately 2-3 hours.

Who should use this Nonprofit Online Fundraising Platform and Compliance Audit?

This checklist is designed for Development Director / Digital Manager professionals in the nonprofit industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.

Can I download this checklist as a PDF?

Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.

Browse More Checklists