Elevator Emergency Phone and Communication Monthly Test Checklist

This elevator emergency phone and communication monthly test checklist ensures compliance with ASME A17.1 Section 2.27.1.4 requirements for two-way voice communication in elevator cabs. Building owners are required to ensure elevator emergency communication connects to a 24/7 staffed monitoring center capable of dispatching emergency assistance. Monthly testing with documented results demonstrates due diligence and is required by most state elevator codes and elevator service contracts.

  • Industry: Property Management
  • Frequency: Monthly
  • Estimated Time: 10-15 minutes per elevator
  • Role: Property Manager / Building Engineer
  • Total Items: 28
  • Compliance: ASME A17.1 Section 2.27.1.4 Emergency Communication, ASME A17.3 Existing Elevator Safety Code, ADA Telecommunications Requirements, FCC Emergency Communication Regulations, State Elevator Code Requirements

Two-Way Voice Communication Test

Test two-way communication from each elevator cab.

  • Emergency call initiates automatically or when button pressed without requiring coin or code?
  • Call answered by monitoring center within 30 seconds?
  • Clear two-way voice communication established (both parties heard clearly)?
  • Monitoring center correctly identified building, address, and elevator number?
  • Communication maintained for minimum 30 seconds without dropout?
  • Monitoring agent confirmed they could dispatch emergency assistance if needed?

Alarm and Notification Devices

Test alarm buttons and visual notification devices.

  • Emergency alarm button produces audible alarm audible outside car on multiple floors?
  • Visual emergency indicator (if installed) operational?
  • Communication system accessible to passengers with hearing impairments (visual indicator or TTY)?
  • Emergency communication functional on backup power?

Connectivity and Technical

Verify connectivity infrastructure supporting emergency communication.

  • Dedicated phone line or cellular connection confirmed active?
  • Cellular signal strength adequate in elevator hoistway (if cellular system)?
  • Monitoring service account current and payment up to date?
  • Monitoring company has current emergency contacts for property?
  • Monitoring service contract renewal date confirmed?
  • VoIP or IP-based phone line has battery backup to function during power outage?
  • Monitoring company name and contact posted inside cab per local requirements?

Per-Elevator Test Results

Document individual test results for each elevator in the building.

  • Elevator 1 (or main elevator) emergency phone tested and passed?
  • Elevator 2 emergency phone tested and passed?
  • Elevator 3 emergency phone tested and passed?
  • All elevators in building passed emergency communication test?
  • Service call placed for any elevator that failed communication test?
  • Actual answer time by monitoring center (seconds)

Test Log and Records

Maintain required test records for regulatory compliance.

  • Monthly test log completed with date, time, tester, and results for each elevator?
  • Monitoring center call reference number or confirmation recorded?
  • Test log filed in elevator maintenance records?
  • Next monthly test date scheduled or calendared?
  • Monitoring service agreement reviewed and current for next 12 months?

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Why Use This Elevator Emergency Phone and Communication Monthly Test Checklist?

This elevator emergency phone and communication monthly test checklist helps property management teams maintain compliance and operational excellence. Designed for property manager / building engineer professionals, this checklist covers 28 critical inspection points across 5 sections. Recommended frequency: monthly.

Ensures compliance with ASME A17.1 Section 2.27.1.4 Emergency Communication, ASME A17.3 Existing Elevator Safety Code, ADA Telecommunications Requirements, FCC Emergency Communication Regulations, State Elevator Code Requirements, Local Building Department Rules, UK BS EN 81-28 Remote Alarms on Lifts, Australia AS 1735.12 Facilities for Persons with Disabilities. Regulatory-aligned for audit readiness and inspection documentation.

Frequently Asked Questions

What does the Elevator Emergency Phone and Communication Monthly Test Checklist cover?

This checklist covers 28 inspection items across 5 sections: Two-Way Voice Communication Test, Alarm and Notification Devices, Connectivity and Technical, Per-Elevator Test Results, Test Log and Records. It is designed for property management operations and compliance.

How often should this checklist be completed?

This checklist should be completed monthly. Each completion takes approximately 10-15 minutes per elevator.

Who should use this Elevator Emergency Phone and Communication Monthly Test Checklist?

This checklist is designed for Property Manager / Building Engineer professionals in the property management industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.

Can I download this checklist as a PDF?

Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.

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