Apartment Mailroom and Package Management Area Security Inspection Checklist
This apartment mailroom and package management area security inspection checklist provides a structured monthly evaluation of mail and package handling infrastructure that directly impacts resident satisfaction and security. Package theft from multi-family buildings has surged dramatically - an estimated 36% of Americans have experienced package theft. Well-maintained, secure package systems with functional lockers, adequate lighting, and security camera coverage are now significant competitive
- Industry: Property Management
- Frequency: Monthly
- Estimated Time: 20 minutes
- Role: Property Manager / Assistant Manager
- Total Items: 28
- Compliance: USPS Postal Operations Manual (POM), USPS Requirements for Multi-Family Mail Facilities, 18 USC Section 1708 Mail Theft Federal Law, Local Building Code Mailroom Requirements, ADA Accessibility Guidelines (Mailbox Height)
Mailbox Condition and Security
Inspect mailbox units for security and condition.
- No damaged, broken, or pried-open mailboxes?
- Master lock (USPS arrow lock) door functional and secure?
- All mailboxes labeled with correct unit numbers?
- Mailbox keys issued and accounted for - process for recovering at move-out?
- Outgoing mail slot or collection box functional and accessible?
- Mailbox area adequately lit day and night?
Package Management and Lockers
Inspect package handling systems and area.
- All package lockers operational (no offline units)?
- Package locker notification system sending delivery alerts to residents?
- Package locker capacity adequate (less than 70% utilization during peak periods)?
- Package room access controlled (key fob or code required)?
- No packages unclaimed for more than 7 days (process for long-term packages)?
- Package area organized with no packages left on floor unsecured?
Security Camera Coverage
Verify camera coverage of mail and package areas.
- Security cameras covering mailbox area with clear view of boxes?
- Security cameras covering package area and locker bank?
- All cameras operational with no offline units?
- Recording system functional and retaining at least 30 days of footage?
- Signage posted informing of video surveillance?
Access and Cleanliness
Verify mailroom access and maintenance standards.
- Mailroom and package area clean, organized, and free of debris?
- No accumulation of undeliverable/junk mail or flyers?
- Mailboxes accessible to residents with disabilities (ADA reach range 15-48 inches)?
- Any community bulletin board in mailroom current and appropriate (no expired notices)?
- Entry intercom or buzzer system functioning for resident access control?
Documentation and Incident Tracking
Maintain mailroom security records.
- Any mail or package theft incidents since last inspection logged and reported to police?
- Contact information for local USPS carrier and postmaster on file?
- Package locker service contract current and SLA for repairs documented?
- Residents informed of package management procedures and theft prevention tips?
- Monthly inspection results logged in property records?
- Package management policy included in lease agreement or addendum?
Related Property Management Checklists
- Apartment Complex Key and Access Control Quarterly Audit Checklist
- Apartment Complex Security Camera System Monthly Inspection Checklist
- Apartment Complex Integrated Pest Management Quarterly Inspection Checklist
- Apartment Mold and Indoor Air Quality Inspection and Compliance Checklist
- Apartment Complex Post-Storm Damage Assessment Checklist
- Apartment Complex Snow and Ice Removal Operations Inspection Checklist
- Property Management Vendor and Contractor Quarterly Performance Review Checklist
- Apartment Property Fair Housing Compliance Self-Audit Checklist
Related Building Systems Checklists
- Multi-Family Building HVAC Seasonal Inspection Checklist - FREE Download
- Apartment Building Boiler Room Daily Safety Inspection Checklist - FREE Download
- Apartment Building Elevator Monthly Inspection Checklist - FREE Download
- Elevator Emergency Phone and Communication Monthly Test Checklist - FREE Download
- Apartment Building Fire Alarm System Monthly Inspection Checklist - FREE Download
- Apartment Building Fire Sprinkler System Monthly Inspection Checklist - FREE Download
- Fire Extinguisher Monthly Inspection Checklist - FREE Download
- Apartment Building Emergency Generator Monthly Test Checklist - FREE Download
- Building Emergency Lighting Monthly Test Checklist - FREE Download
- Apartment Building Smoke and Carbon Monoxide Detector Testing Checklist - FREE Download
Why Use This Apartment Mailroom and Package Management Area Security Inspection Checklist?
This apartment mailroom and package management area security inspection checklist helps property management teams maintain compliance and operational excellence. Designed for property manager / assistant manager professionals, this checklist covers 28 critical inspection points across 5 sections. Recommended frequency: monthly.
Ensures compliance with USPS Postal Operations Manual (POM), USPS Requirements for Multi-Family Mail Facilities, 18 USC Section 1708 Mail Theft Federal Law, Local Building Code Mailroom Requirements, ADA Accessibility Guidelines (Mailbox Height), State Landlord-Tenant Security Requirements, UK Postal Services Act 2000, Australia Postal Industry Ombudsman Standards. Regulatory-aligned for audit readiness and inspection documentation.
Frequently Asked Questions
What does the Apartment Mailroom and Package Management Area Security Inspection Checklist cover?
This checklist covers 28 inspection items across 5 sections: Mailbox Condition and Security, Package Management and Lockers, Security Camera Coverage, Access and Cleanliness, Documentation and Incident Tracking. It is designed for property management operations and compliance.
How often should this checklist be completed?
This checklist should be completed monthly. Each completion takes approximately 20 minutes.
Who should use this Apartment Mailroom and Package Management Area Security Inspection Checklist?
This checklist is designed for Property Manager / Assistant Manager professionals in the property management industry. It can be used for self-assessments, team audits, and regulatory compliance documentation.
Can I download this checklist as a PDF?
Yes, this checklist is available as a free PDF download. You can also use it digitally in the POPProbe mobile app for real-time data capture, photo documentation, and automatic reporting.